Heating, hot water, plumbing, cooling or drainage
Closures due to system failures
Forgetting annual servicing or regular maintenance
Paying excessive, expensive repair bills
Disruption for guests or staff in any way
Struggling to call an engineer out in an emergency
Poorly performing, inefficient & costly systems
Wasting unnecessary money on running costs
Slow responses, unreliability or poor customer service
Benefit from our 30 years of working within a vast range of hospitality facilities. Our engineers are all enhanced DBS checked.
Our reliable, responsive service helps keep your systems working and compliant, minimising disruption and avoiding closures
Benefit from a range of services all from one easy to work with partner. Bespoke scheduled, preventative maintenance to one off breakdown repairs. We can care for your boiler & heating system, hot water, air conditioning, ventilation, plumbing, drainage, water systems & more.
Our team is focussed on delivering great customer service at all times. An incredible team of engineers supported by a dedicated customer support team all working together to give each & every customer great service & support.
Satisfied Hotels, airbnb's, restaurants, bars & more
Years of helping the hospitality sectorn
Boilers serviced since our launch in 1995
Qualified engineers in our team
SMS have been proudly helping hotels, restaurants, airbnb properties, pubs and many other hospitality facilities for over 30 years. Our wide range of services include heating, cooling, ventilation, plumbing, drainage, water treatment and electrical works, making maintenance easy with one reliable partner to work with.
From full installations, annual servicing, breakdown call outs and repairs we have you covered. Most customers take advantage of our regular scheduled preventative maintenance plans for ultimate peace of mind that their systems are serviced, compliant, and maintained to minimise breakdowns.
Our team of highly skilled, experienced & qualified engineers are enhanced DBS checked, smart, polite & professional. We appreciate, in the event of a breakdown, that speed of response, reliability and minimising disruption are key requirements.
SMS provide reactive heating and plumbing breakdown repairs, bespoke scheduled maintenance plans and full installations or upgrades to keep your venue or facility open, comfortable, energy efficient and compliant.
Installation, upgrades, servicing, scheduled maintenance, breakdown repairs and testing of
To help endure the heavy usage and demands on hospitality systems, most opt for the reassurance of a service maintenance plan which is tailored, fully bespoke, to your needs, facility and equipment onsite.
We can attend on bi-weekly, monthly or any schedule you require for planned maintenance visits. For additional peace of mind, we also offer 24×7, 365 days of the year, cover in the event of unplanned disruptive breakdowns.
This planned preventative maintenance, can help extend the life span of equipment and ensures compliance. This is not just a quick test of a boiler or system, this is full strip down servicing of equipment – ensuring that systems are in their optimum health, safety and condition with the aim of preventing faults and breakdowns.
When it comes to heating and hot water, our team at SMS understand the specific requirements and considerations for hotels, restaurants and facilities in the hospitality sector. From safeguarding, installation and performance standards through to efficiency and costs. It’s why you need reliable and efficient heating across your facility.
Breakdowns have serious consequences to all types of hospitality facilities, so having the peace of mind that your systems are well maintained, efficient and compliant along with a reliable, responsive company by your side in the event of any issue or breakdown can be critical to remaining operational and minimising any closures.
SMS provide a comprehensive range of air conditioning and ventilation services that help keep your facility or specific areas within your facility at optimum, comfortable, regulatory temperatures and health standards.
In addition to Air conditioning & ventilation installation, servicing, maintenance, breakdown repairs and testing, we provide:
Legionella and bacteria risk assessments and testing are legal requirements for all facilities in the hospitality sector. Our Legionella assessments and testing keep your establishment legal, safe and compliant.
SMS engineers are qualified to carry out both legionella risk assessments and testing, ensuring the health and safety of drinking water as well as other water supplies for your guests, staff & visitors.
In addition, we can also provide full plumbing installation, servicing and repairs, water tank cleaning, drainage checks and repairs, all in order to keep your water services working properly throughout your facility.
SMS can help with all of your school’s plumbing & drainage from new installations to fixing leaks and blocked drains.
We understand the vast compliance and regulations hospitality establishments have to adhere to. Our expert team of engineers can help proactively scheduling required maintenance, testing and reporting to maintain your compliance with full documentation and certification.
(Planned Preventative Maintenance)
(Unplanned Occurrences)
(From Design To Implementation)
Providing services & solutions across the Home Counties & the south of England.
From the start of your project, right through to the aftercare…
You’re in safe hands.
