I would like to take the time to thank your organisation for the excellent manner in which you conduct business.
We contacted SMS after being advised that you were an approved Ideal Boiler installer. From the time your Engineer visited our home to review and price the project, up to the time of installation and commissioning there was never a time we had to question why or how any works were being carried out as everything was explained to us by your Engineer. It was clear that your Engineer was a hands-on person who was very knowledgeable and we immediately was impressed with his manner and approach to us as customers.
We could not believe how the installation team carried out their work keeping the work area clean and tidy. Even though our utility room was recently renovated our old boiler was removed and the new boiler installed without incident or damage to any cupboards or flooring.
I would not hesitate in recommending SMS to anyone or organization wishing to have a new boiler installed.
Once again, thank you SMS and your competent team.