ISO 9001 and ISO 14001

Processes, products and services to be provided shall be compliant with the requirements defined above.

The approval, verification, validation of products, services etc., shall be proportionate to the product / service provided and may include any of the following, as applicable: Visual check, functional verification, inspection and test, checking and retention of certificates, copies of competency records, including the qualifications of Engineers and other personnel, other methods as appropriate to the product or service supplied. Equipment used for the foregoing shall be dependent on the product / service being provided.

Southern Maintenance Solutions UK LTD expects any suppliers of products, materials services etc., to be competent and qualified in the activity that they are engaged for and, where deemed appropriate to the product and/or service provided shall require and request evidence of the competence and qualifications of the supplier’s operatives (Engineers etc.), providing the product and/or service. This shall be required prior to commencement of work.

The interaction with the supplier and their representatives shall be via email, telephone and other means as specifically agreed in relation to the product / service being provided.

Control and monitoring of the product / service provided shall, as far as is practicable, dependent on the specialisations required, be via inspection of the product / service by Southern Maintenance Solutions personnel who have the required competences to perform the verifications or, where necessary will be subcontracted to a third party.

Where Southern Maintenance Solutions, or our customer, requires to perform verification and or validation of the product, service or stages thereof at the supplier’s premises this shall be by prior arrangement with the supplier.

The release of the product / service shall be via signoff by an appropriately competent member of Southern Maintenance Solutions staff.

It is expected that all external providers comply with Modern Slavery Act 2015 & Human Rights Act 1998 and notify Southern Maintenance Solutions UK LTD if they are in breach of this at any time.