Southern Maintenance Solutions (SMS) have achieved ISO 9001 & 14001 certificate in recognition of the Environmental & Quality Management systems that we have in place that help ensure we are efficient, organised & committed to protecting our planet.
ISO 9001 is the standard used by businesses worldwide to implement Quality Management Systems (QMS) that can be utilised to increase organisational efficiency, reduce costs & win client trust. The standard is based upon seven principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decisions and relationship management.
Going through the certification process for ISO 9001 has helped us reflect upon & drive improvements to a wide range of aspects of our business including our customer communication, relationship management, employee training & delivery processes amongst other areas.
The 9001 standard also helps our focus on being up to date, aware of & familiar with the ever changing statutory & regulatory requirements that apply to our industry.
ISO 14001 sets out the criteria for our environmental management system. It maps out the framework that we follow to set up an effective environmental management system. It provides assurance to company management & employees as well as external stakeholders that environmental impact is being measured & improved.
We understand that our operations have an impact upon the environment & recognise the significant impact our industry & services can have on the environment. Our aim is to provide a first class, professional service that strives to reduce our impact on the environment.
ISO 14001 certification helps encourage our continual improvements to our environmental performance & strengthen our pollution prevention through best practices & recommended solutions for our customers. We are committed to fully complying with (if not surpassing) current environmental legislation.
