Herschel Grammar School

Herschel Grammar School

“SMS saved the day. It feels like a real partnership working with their team who are always professional, highly skilled & are always looking to find the best solution for the school.”

Judith Vucic – Business Manager, Herschel Grammar School
February 2020

Outstanding maintenance delivers peace of mind to Herschel Grammar School

• Unexpected gas leak was a challenge

Based in Slough, Berkshire, Herschel Grammar School is a selective, co-educational secondary school that was deemed outstanding in all categories in its last Ofsted inspection. Outstanding is the same word used by Judith Vucic, the school’s business manager, when talking about the service & support she receives from Southern Maintenance Solutions (UK) Ltd, (SMS). The company has been providing a full maintenance contract for the school’s heating & plumbing systems for over 10 years. The last two summers have proved particularly busy for the company as in 2019 the old oil boilers were renewed, whilst in 2018, the school had an anxious time when a series of gas leaks were discovered on existing steel pipework in the underground pipe ducts, just weeks before the school was due to open for the new academic year.

“The oil boilers were over 60 years old, more suited for a museum than a vibrant 21st century school with over a thousand pupils, & certainly not very efficient;” commented Vucic. The removal of the boilers, which delivered the hot water & heating for the school’s main three storey building, the sixth form centre & two additional blocks, had been budgeted into the school’s plans since earlier in the year & the work was scheduled & completed during the extended summer holiday period.

SMS were already familiar with the school’s systems having resolved the problem of significant gas leaks in the underground pipes the previous year, 2018. This was a major problem & one, that if it was not resolved safely & swiftly, would prevent the school from opening at the start of the new school year in September. “It was a real shock to learn about the gas leaks & such was the extent of the remedial work required that the school was forced to apply to the Department of Education for emergency funding;” explained Vucic.

Glenn Nicholls, Service Manager, SMS, explains more; ” My first knowledge of this problem was on the 1st August 2018, I looked at it & designed pipe sizes, routes etc & got a quote to the school by 3rd. We started work on the 9th August & the job took 2 men x 12 days to complete. All existing underground pipework was disconnected & left in situ. Then, new surface mounted 89mm, 54mm & 42mm stainless steel pipework totalling 180 meters in length, was installed to pick up existing services. We also had to employ ground workers to dig up 6 meters of driveway for an external section & then make good to a tarmac finish.”

The school secured £40k worth of emergency funding to cover the costs of the unexpected gas problem & the replacement of a leaking calorifier, & both aspects of the programme were completed on time & on budget, much to the relief of the school’s management team. “SMS saved the day. It feels like a real partnership working with their team who are always professional, highly skilled & are always looking to find the best solution for the school, one that not only works but also gives us value for money;” concluded Vucic.

Martyn Neves, Operations Manager at SMS, said; “We are delighted that we have been able to establish & maintain such a longstanding relationship with the team at Herschel Grammar School. We will continue with our maintenance contract for the school & next on the list, in addition to the boilers, is the maintenance 51 fan convector units located across the school, as well as the electric water heater & the water treatment facility.

“With so many schools facing the triple challenge of aging building stock, ever decreasing budgets & a growing demand for greater energy efficiency, companies with the experience & expertise of the SMS team are a vital support for any school’s management team;” said Vucic.


Southern Maintenance Solutions UK Ltd was founded in 1995 & since then has established itself as one of the leading providers of commercial heating, cooling & air handling installation & maintenance services in South East England. It has had success in both the private & state education sectors, but also has long standing maintenance agreements with a range of commercial property managers for premises including various places of worship, modern gym facilities & office/manufacturing buildings.

In addition to its core activities, engineers at the company are also qualified to handle the installation & maintenance of a range of complimentary systems including electrical systems, water treatment, commercial kitchens & commercial pipework installation. The company recognises the need to invest in its staff & currently has three apprentices working towards industry recognised qualifications.

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